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Services

The services industry has thrived by enabling the organizations it serves be faster, cheaper, and better. But as digital disruption and the push for innovation shifts into a higher gear, these firms must keep pace with new business models, challenging economics, and rising client expectations — all of which require a new type of leadership. 

Egon Zehnder’s Services Practice works with a wide range of services companies — from global institutions to disruptive startups — to help them navigate this shifting ecosystem and build leadership teams with the range of competencies and perspectives needed for success. We work closely with your board to find the right outsiders as well as to build strong internal pipelines for C-suite succession. Partnering with our colleagues in the Digital, Industrial, Consumer and other practice groups in 63 global offices allows us to provide you with market intelligence, best practices, and access to leaders that range across industries and regions. And because we are part of the services sector ourselves, we understand firsthand the challenges that firms are facing today. We want to be a true partner as you move into this new era. 



Services Consultants

Hicham Sharara

Hicham Sharara

Middle East

Global Lead

Hicham Sharara leads Egon Zehnder’s Global Service Practice which includes Real Estate, Hospitality & Leisure, Transportation & Logistics,… Read more

Alex Lee

Alex Lee

Hong Kong, Shanghai

Local Lead

Alex leads Egon Zehnder’s Services practice in Asia Pacific, and jointly runs the firm’s Marketing and Sales practice in the same region. Read more

Fiona Cai

Fiona Cai

Hong Kong, Shanghai

Fiona co-leads Egon Zehnder’s Financial Service Practice in Greater China. Based in Hong Kong and Shanghai, Fiona is active in Egon Zehnder’s family… Read more

Jenny Mok

Jenny Mok

Hong Kong

Based in Hong Kong, Jenny Mok is active in Egon Zehnder’s Consumer practice, with a focus on retail, apparel and luxury sectors. Read more

Vincent Zhou

Vincent Zhou

Beijing

Vincent Zhou, based in Beijing, is active in Egon Zehnder’s Services Practice in Greater China. He draws on deep insight in strategy development… Read more

Hidenori Iwasaki

Hidenori Iwasaki

Tokyo

Based in Tokyo, Hidenori Iwasaki is active in Egon Zehnder’s Supply Chain, Industrial, and Services practices. Read more

Yasushi Maruyama

Yasushi Maruyama

Tokyo

Based in Tokyo, Yasushi Maruyama provides a full range of services, including executive and board search, leadership consulting, management appraisal… Read more

Misaki Okamoto

Misaki Okamoto

Tokyo

Based in Tokyo, Misaki belongs to Egon Zehnder’s Leadership Advisory, Executive Search, and Diversity, Equity & Inclusion practices. Read more

Kenta Kasai

Kenta Kasai

Tokyo

Based in Tokyo, Kenta Kasai is a member of Egon Zehnder’s CEO Search & Succession, Executive Assessment & Development, and Leadership Advisory… Read more

Darpan Kalra

Darpan Kalra

New Delhi, Bangalore, Mumbai

Darpan Kalra enjoys engaging with boards, CEOs, and senior management teams on C-suite succession, leadership transformation, board effectiveness… Read more

Archana Ram

Archana Ram

Mumbai

Based in Mumbai, Archana Ram is active in Egon Zehnder’s Services Practice. She draws on deep industry experience to unlock the potential of… Read more

Eduen Mobayed

Eduen Mobayed

Middle East

Eduen Mobayed has been a trusted advisor to leaders in the MENA region for more than a decade. As a founding member of the firm’s Middle East… Read more

Patrick Nader

Patrick Nader

Middle East

Patrick Nader co-leads Egon Zehnder’s Global Real Estate Practice as well as the Marketing and Sales Practice in EMEA. He advises clients in the real… Read more

Majd Altaher

Majd Altaher

Middle East

Majd AlTaher, based in Dubai, is active in Egon Zehnder’s Public & Social Sector and Services practices in the Middle East, focusing on helping… Read more

Fiona McGauchie

Fiona McGauchie

Melbourne Office Leader, Sydney Office Leader

Based in Melbourne, Fiona McGauchie leads Egon Zehnder in Australia & New Zealand. She is a valued advisor on CEO succession, assessment… Read more

Terhi Kurki

Terhi Kurki

Helsinki

Based in Helsinki, Terhi Kurki is active in Egon Zehnder’s global Leadership Advisory Practice. Read more


Thought Leadership | Services

Read more insights
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Less Technical, More Versatile: How Life Sciences services organizations are reshaping the Chief Commercial Officer role

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What Brought Us Here Won't Get Us There

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Amidst eroding margins and predatory competition, legacy business models are under pressure – and so are industry leaders. Read more

Corporate Leadership: Lessons From Professional Service Firms

Corporate Leadership: Lessons From Professional Service Firms

The leading professional service firms have a model of leadership that is very relevant for other enterprises in today’s world. Read more

Digital Meets Metal: How Automotive OEMs Stay In The Driver’s Seat

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From the Back Office to the Corner Office

From the Back Office to the Corner Office

The last two decades have seen a dramatic evolution in Global In-house Centers (GICs), as their value proposition has shifted increasingly from cost arbitrage… Read more

Delivering the Connected Car

Delivering the Connected Car

Automotive OEMs must work in fundamentally new and different ways to deliver the Connected Car that consumers so clearly desire. The shift begins with… Read more

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Over the past year Egon Zehnder has conducted an extensive research project involving direct interviews with more than 25 CEOs of major airlines around… Read more

Global Passenger Airline Market

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The airline industry is facing a number of global challenges. Kokkong Chan, Egon Zehnder, Sydney, and Christoph Wahl, Egon Zehnder, Berlin, summarize these challenges… Read more

Transitioning to True Offshore Product Ownership

Transitioning to True Offshore Product Ownership

Forward-thinking product companies that successfully transition to a truly global multi-site engineering organization understand a powerful principle: moving product ownership to new offshore centers… Read more

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